Special Report: When Your New York Landlord is a Corporation

A reporter’s visit to the unit showed chipping paint on the bathroom walls, with plaster exposed in many areas. The entire one-bedroom apartment has four functional outlets, she said.

“If you live in an apartment, you’re paying money for that. You should get the service you need. The [management is] supposed to check on you to make sure everything is okay. But when you complain, nobody comes… the landlord doesn’t care,” the tenant said.